Human Performance in Aviation Maintenance


This workshop will raise awareness of human error and to understand how to prevent or reduce the occurrence and consequences of human error in aviation. Participants will learn about Human Factors, the discipline of optimizing human performance in the workplace, as well as about Mistake Proofing, the tool to identify human errors and to develop and implement technical changes to eliminate the human error.


This two day workshop will provide participants with the principles of human performance training and learn to resolve issues arising from human error.

What You Will Learn

  1. Introduction
    • Defining Human error, Human Factors and Mistake Proofing
  2. Human Factors History in Aviation
  3. Human Error
  4. The Dirty Dozen – Introduction
  5. Mistake Proofing
    • What is Mistake Proofing?
    • Mistake Proofing Applications
    • The Mistake Proofing Process
    • Group Exercise
  6. The Dirty Dozen

Training Outcomes

Graduates will be able to identify human errors and resolve any issues resulting from it.


Training Overview

Our Courses

Manufacturing Control Systems

Quality & Environmental Systems

Strategy & Execution

Improvement Tool Kit

Presentation & Leadership Skills

Full Course List


SatiStar's Experience Makes The Difference!

  • . . . worked extremely well with the departmental and site managers . . . goal oriented and met the objectives set within the quoted budget and ensured the results were attained for the Company.

  • The guys from SatiStar did more in one week than we were able to do in 6 months.

  • Achieving ISO registration was far less onerous than we thought, our employees really rallied to the cause. The registration effort really brought us closer together as a team, and SatiStar really came through for us when we needed them.

  • We started this process a year ago with Mickey helping us create a spaghetti map of our processes on the whiteboard, and then his team guided us through their streamlining methodology and got us to where we are today. Our processes now look nothing like the spaghetti map – and we’re much more efficient today

  • This projected cycle time reduction of over 80% annual cost savings amounting to over 3% of sales, one-time savings of roughly $10 million, and working capital reduction of roughly $30 million really have us excited!

  • An outstanding success with Motorola’s vendor audit! What made this an exceptional achievement is that it typically takes 4 to 5 attempts to pass this audit. SatiStar’s expertise made it easy to avoid all the extra attempts.