This course is designed to provide participants with an overview of the six-sigma approach to driving improvement of business processes throughout the entire organization.
Held in a workshop format, this 1 to 2-day course is designed to coach participants on how to effectively lead the implementation of an organization-wide six sigma improvement effort.
The Executive Team is comprised of the leaders that will communicate, lead and direct the company’s overall objectives towards a successful and profitable six sigma deployment. This training program curriculum includes: a six sigma program overview, examples of successful deployment and strategies, and tools and methods for deployment, improvement, measurement, and management controls.
The focus of this workshop is to enable participants to quickly identify how to implement six sigma and achieve tangible and relevant improvements in the output of processes.
Unlike typical six sigma courses that only teach statistical techniques, this workshop enables participants to learn how to actually achieve measurable gains in the output of their processes. The intent is to significantly improve quality in a customer-focused environment.
Participants will learn through lecture, class discussions, class exercises, case studies and team breakouts.
SatiStar’s experts can follow-up this training with on-site consultants to ensure that the use of the tools is applied effectively.
What You Will Learn
- Six Sigma Overview
- What is Six Sigma?
- Quality, Reliability, Six Sigma
Customer-focused Value Analysis
- Voice of the customer
- Value-adding processes
- Business value-adding processes
- Non value-adding processes
- Process characterization
- Process capability
- Business process benchmarking
Deployment of Six Sigma
- Management & Leadership roles
- Training required
- Project guidelines & selection
- Key performance indicators
- Obstacles & barriers
This course is primarily targeted at management personnel in manufacturing, engineering, maintenance, technical, quality, and other support areas. Other people who may consider attending include sales and customer support management personnel.
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