Team Facilitation


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Overview

A major problem with any team of employees within organizations is their inability to rapidly achieve desired results. This course is designed to provide participants with the fundamental skills necessary for effective facilitation of teams. Participants will explore how to lead and facilitate teams of employees to achieve rapid improvements in business processes using a structured approach. Participates will learn by doing. Participants will learn about themselves, their own learning, facilitation and leadership styles and how to recognize and work with the styles of team members.

This course is primarily targeted at anyone who is designated as a facilitator for achieving improvement through teams. Other people who may consider attending include anyone who is leading or participating on a business process re-engineering team.

Approach

This workshop is one of the most experiential courses that SatiStar provides.

  • Theory is immediately applied during the workshop as students are given an example to role play, deliver individual presentations and work on individual and team assignments to practice what they are taught
  • Participants are provided feedback an skills development through on-going critiques, and will be able to follow their own progress throughout the course by being videotaped
  • Participants will learn about themselves, their own learning, facilitation and leadership styles and how to recognize and work with the styles of team members
  • The many obstacles and pitfalls encountered by process improvement teams and how to avoid them
  • How to facilitate rapid improvements in business processes using a structured approach

What You Will Learn

Leadership

  • Leadership Styles
  • Situational Leadership
  • Active Listening
  • Empathy
  • Achieving Consensus
  • Developing Process Improvement Implementation Plans

Team Leadership

  • Group Management
  • Conflict Management
  • Group Process
  • Group Roles
  • Monitoring and Intervention

Presentation

  • Up-Front Skills
  • Visibility
  • Tools
  • Room Layout

Adult Instruction

  • Learning Styles
  • Teaching Adults vs. Children
  • Learning Engineering Process
  • Questioning

Training Outcomes

Graduates will have the theoretical and practical knowledge needed with regard to team dynamics, the obstacles and pitfalls encountered by teams, different leadership and facilitation styles, and their own styles to be able to effectively lead a business performance improvement team. Depending upon the course options chosen, graduates will also receive training on an effective methodology for continuous improvement that can be used in a team setting.

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WHAT PEOPLE ARE SAYING

SatiStar's Experience Makes The Difference!

  • . . . worked extremely well with the departmental and site managers . . . goal oriented and met the objectives set within the quoted budget and ensured the results were attained for the Company.

  • The guys from SatiStar did more in one week than we were able to do in 6 months.

  • Achieving ISO registration was far less onerous than we thought, our employees really rallied to the cause. The registration effort really brought us closer together as a team, and SatiStar really came through for us when we needed them.

  • We started this process a year ago with Mickey helping us create a spaghetti map of our processes on the whiteboard, and then his team guided us through their streamlining methodology and got us to where we are today. Our processes now look nothing like the spaghetti map – and we’re much more efficient today

  • This projected cycle time reduction of over 80% annual cost savings amounting to over 3% of sales, one-time savings of roughly $10 million, and working capital reduction of roughly $30 million really have us excited!

  • An outstanding success with Motorola’s vendor audit! What made this an exceptional achievement is that it typically takes 4 to 5 attempts to pass this audit. SatiStar’s expertise made it easy to avoid all the extra attempts.