Quality System Assessments


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Overview

Similar to an ISO style internal audit , this gap analysis will also include a report on quality system effectiveness and efficiency.

Scope And Deliverables

Audits traditionally seek to determine whether the organization’s management system conforms to the requirements of a relevant standard. Such audits rarely drive business performance improvement.

This assessment is designed to provide a rapid and thorough diagnostic that will identify the major gaps and opportunities for improving the quality management system’s effectiveness and efficiency.

What We Will Do

SatiStar customizes each assessment to suit your business needs. Standard deliverables include:

  • A “desk audit” of your policy and procedure manuals off-site and create a custom process-oriented quality system assessment plan.
  • SatiStar’s team of highly skilled assessors will evaluate system performance versus stated improvement goals and objectives.
  • After the assessment is complete, SatiStar will create a binder of evidence including a detailed assessment report. The binder typically includes:
    • An assessment plan.
    • Minutes of opening and closing meetings.
    • Records of data collected and people interviewed. (assessment notes)
    • A formal assessment report summarizing quality management system performance, efficiency, effectiveness, opportunities for improvement and conformance gapss

What We Need You To Do

  • Provide your quality and procedure manuals pior to SatiStar’s arrival on-site.
  • Ensure availabilty of key personnel during the internal audit.
  • Authorize employees to provide SatiStar with information that we will use for our analysis.
  • Follow your documented procedures and maintain records.
  • Address corrective actions resulting from internal audits as required.

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WHAT PEOPLE ARE SAYING

SatiStar's Experience Makes The Difference!

  • . . . worked extremely well with the departmental and site managers . . . goal oriented and met the objectives set within the quoted budget and ensured the results were attained for the Company.

  • The guys from SatiStar did more in one week than we were able to do in 6 months.

  • Achieving ISO registration was far less onerous than we thought, our employees really rallied to the cause. The registration effort really brought us closer together as a team, and SatiStar really came through for us when we needed them.

  • We started this process a year ago with Mickey helping us create a spaghetti map of our processes on the whiteboard, and then his team guided us through their streamlining methodology and got us to where we are today. Our processes now look nothing like the spaghetti map – and we’re much more efficient today

  • This projected cycle time reduction of over 80% annual cost savings amounting to over 3% of sales, one-time savings of roughly $10 million, and working capital reduction of roughly $30 million really have us excited!

  • An outstanding success with Motorola’s vendor audit! What made this an exceptional achievement is that it typically takes 4 to 5 attempts to pass this audit. SatiStar’s expertise made it easy to avoid all the extra attempts.