Outsourcing Quality


While Quality of products and services is considered critical to most organizations, the management of Quality is difficult to staff and support.

Well qualified and knowledgeable Quality leaders are extremely difficult to find, and competent Quality leaders can often be very cost prohibitive. SatiStar’s team can be your quality management function.

Scope And Deliverables

Companies now face severe competitive pressures. Senior managers also face more uncertainty and risk. In response, SatiStar’s approach to solving these challenges includes a business review that will provide you with recommendations as to which core quality functions should be retained and which can and should be outsourced. Along with our recommendations, SatiStar provides highly skilled quality resources to increase business performance at a lower cost than devoting internal resources. Some of the advantages of outsourcing your Quality functions include:

  • Increased performance improvement capabilities
  • Increased business coverage
  • Global delivery capabilites
  • Gainsharing approach to assure business value
  • Reduced training requirements and costs
  • Access to world-class best practices across different industries
  • Access to highly skilled resources with expertise in all major improvement tools (Lean Manufacturing, Six Sigms Blackbelt, ISO, etc.)
  • Reduced overall total costs

What We Will Do

  • Perform current state business assessment
  • Perform a skills capability assessment
  • Create and achieve alignment of key performance indicators
  • Develop strategic and tactical quality plans that are aligned with your business objectives
  • Provide personnel and systems to manage the daily quality functions.
  • Provide expertise to make dramatic breakthrough perfromance improvements in accordance with business targets and KPIs
  • Use of electronic quality management system, if appropriate

What We Need You To Do

  • Provide us with access to management and quality function personnel
  • Ensure access to existing quality management systems
  • Provide us with access to your relevant sites
  • Share your organizational vision, objectives and plans with us
  • Ensure access to IT resources


Consulting Overview

Our Services

Performance Breakthrough

Management System Standards

Operational Effectiveness

Leadership and Cultural Transformation

Information Systems

Full Consulting List


SatiStar's Experience Makes The Difference!

  • . . . worked extremely well with the departmental and site managers . . . goal oriented and met the objectives set within the quoted budget and ensured the results were attained for the Company.

  • The guys from SatiStar did more in one week than we were able to do in 6 months.

  • Achieving ISO registration was far less onerous than we thought, our employees really rallied to the cause. The registration effort really brought us closer together as a team, and SatiStar really came through for us when we needed them.

  • We started this process a year ago with Mickey helping us create a spaghetti map of our processes on the whiteboard, and then his team guided us through their streamlining methodology and got us to where we are today. Our processes now look nothing like the spaghetti map – and we’re much more efficient today

  • This projected cycle time reduction of over 80% annual cost savings amounting to over 3% of sales, one-time savings of roughly $10 million, and working capital reduction of roughly $30 million really have us excited!

  • An outstanding success with Motorola’s vendor audit! What made this an exceptional achievement is that it typically takes 4 to 5 attempts to pass this audit. SatiStar’s expertise made it easy to avoid all the extra attempts.