Mentoring & Coaching


Mentoring refers to a developmental relationship between a more experienced mentor and a less experienced partner referred to as a mentee or protégé.

A role we’ll often play is to be a knowledgeable guide, who can coach your people to excel.

Scope And Deliverables

Coaching is not the same as mentoring, they require different techniques. Mentoring is concerned with the development of the whole person driven by the person’s own work/life goals. It is usually unstructured and informal. Coaching is much more about achieving specific objectives in a particular way. Coaching is also more formal and more structured, usually around a coaching process or methodology.

Where the lines get a bit blurred is when coaching is divided into two sub-groups:

  • Active/directive coaching is about the coach knowing what ‘perfect’ looks like and through a performance feedback loop gives the coachee ideas for improvement.
  • Passive/reflective coaching is about the coach asking the questions ‘how did you feel about that?’ and ‘how could you improve that?’ This style is more an interactive process of self-discovery on the part of the coachee.

The two strands are not mutually exclusive. Sometimes the line between Mentoring and Passive/reflective coaching is quite blurry and can easily be crossed.

What We Will Do

  • Assess your current leadership team’s capabilities.
  • Define focus areas where a leader will benefit from mentoring or coaching.
  • Create an appropriate mentoring or coaching program as required.
  • Obtain approval for the defined program.
  • Provide mentoring or coaching as per the defined program.
  • Monitor and provide feedback on progress.
  • Maintain appropriate confidentiality between SatiStar and the mentored/coached leader.

What We Need You To Do

  • Provide access to your leadership team for our assessment.
  • Ensure timely review and approval of submitted mentoring or coaching recommendations.
  • Respect the need for confidentiality in the mentoring or coaching relationships.
  • Measure overall performance gains.


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SatiStar's Experience Makes The Difference!

  • . . . worked extremely well with the departmental and site managers . . . goal oriented and met the objectives set within the quoted budget and ensured the results were attained for the Company.

  • The guys from SatiStar did more in one week than we were able to do in 6 months.

  • Achieving ISO registration was far less onerous than we thought, our employees really rallied to the cause. The registration effort really brought us closer together as a team, and SatiStar really came through for us when we needed them.

  • We started this process a year ago with Mickey helping us create a spaghetti map of our processes on the whiteboard, and then his team guided us through their streamlining methodology and got us to where we are today. Our processes now look nothing like the spaghetti map – and we’re much more efficient today

  • This projected cycle time reduction of over 80% annual cost savings amounting to over 3% of sales, one-time savings of roughly $10 million, and working capital reduction of roughly $30 million really have us excited!

  • An outstanding success with Motorola’s vendor audit! What made this an exceptional achievement is that it typically takes 4 to 5 attempts to pass this audit. SatiStar’s expertise made it easy to avoid all the extra attempts.